Renewal Dues FAQ

I am a club officer how do I pay dues?

Club officers can submit individual and bulk payments using Club Central, by mail or by fax (+1 303-799-7753).

o    To pay online, log into Club Central

o    All renewing members are preloaded to the Submit Payment tool by World Headquarters

o    To include any new, dual, or reinstating members with the renewal payment, first associate their membership to your club using the Add Membership tool

o    Once all members have been associated, select Submit Payment

o    Select the membership begin and end dates for all new, dual and reinstating members

o    Add all intended members to the cart, selecting the New Member Kit language, where applicable

o    Once the cart is ready, click “Continue to Payment Information”

o    After entering the payment details and reviewing the cart for accuracy, click “Submit Payment” to finalize the transaction

Club officers may also email a renewing member list, applications for any new, dual, and reinstating members to renewals@toastmasters.org. Then, provide payment to Club and Member Support by phone at +1 720-439-5050 ext. 402.

What is the minimum renewal requirement for clubs?

Per Policy 2.0: Club and Membership Eligibility, the minimum renewal requirement is eight paid members – at least three of whom were members of the club during the previous renewal period.

When does my club have to pay the minimum renewal requirement to remain in good standing?

A club will be a paid club, in good standing, if they meet the minimum renewal requirement by October 1 and April 1.

What is the impact to my club if it does not meet the requirements to remain in good standing?

o    If the club does not meet the renewal requirement by April 1 and October 1, their status will change from Active to a status of Low or Ineligible. While the club can continue to hold meetings, all members of a club not in good standing are ineligible to compete in any official Toastmasters Speech Contest, even if the individual member is paid.

o    Clubs not in good standing are ineligible to cast a vote at district council meetings and the Annual Business Meeting and are not included in quorum.

o    The club has the entire renewal period to return to good standing.

o    If the club does not return to good standing prior to the start of the following renewal period, the club is suspended from active status, and all services and membership status for the club and its members are discontinued.

o    A suspended club has six months to reinstate, starting from the date of suspension.

o    Clubs inactive for two renewal periods are required to be chartered as new clubs, meeting all chartering requirements.

What is the DCP Deadline for partial Goal 10 credit?

October 1, 11:59 p.m. MT for the October renewal period, and April 1, 11:59 p.m. MT for the April renewal period.

Can I get a deadline exception?

Exceptions to the deadline cannot be made. It is recommended you arrange payment as soon as possible. Volume increases as the new renewal period approaches. If your club requires a prepared invoice to arrange payment, please notifyrenewals@toastmasters.org.

What is the difference between a reinstating and renewing member?

o    A renewing member has no break in membership or attendance at club meetings but may neglect to pay dues on time. In October and April, a club officer may assist members with paying their delinquent renewal dues order, returning their status to good standing. This is considered a late payment and not a reinstatement.

o    A reinstating member is a member with lapse in their paid membership, and who has had a break in attendance at club meetings. Beyond October and April, the member and the club may decide whether the member will pay their delinquent renewal dues order, or whether they will reapply to join the club (reinstate).

How does a club in good standing address members who have not paid dues for the current renewal period?

o    It is our recommendation that only members in good standing fill speaking and meeting roles in club meetings. If a member has not submitted their dues for the current period, they have let their membership lapse with the club, and are not considered a member of the club until such time as they are placed back into good standing.

o    Only members in good standing are included in quorum and are eligible to vote in club business matters.

If a club officer is unpaid, what happens to their Club Central access?

To facilitate club business, unpaid officers will continue to have access to Club Central for 30 days past the date of when they became unpaid, unless any officer has been removed from their role by a majority vote of the club members.

I am not a club officer how do I pay dues?

Club officers are responsible for facilitating any dues payments for their club members. If you are a member in multiple clubs, please be aware that only club officers have access to Club Central.

What if our club has no officers currently on file with World Headquarters?

For club officers to have access to conduct club business using Club Central, a valid officer list must be on file with World Headquarters. Please email your club officer list, composed of paid members in good standing, to clubofficers@toastmasters.org.

When do I have to pay my dues to remain in good standing and retain access to Base Camp?

o    Your renewal payment is due twice a year, April 1 and October 1.

o    To remain in good standing, your payment must be received by World Headquarters on or before the deadlines above. If the deadlines are not met, a member will return to good standing as soon as their dues payment is received by World Headquarters.

o    To maintain access to Base Camp, your payment must be submitted on or before March 31 and September 30 respectively. If these deadlines are missed, then access will be restored within 12 – 24 hours after their dues payment is received by World Headquarters.

What is the impact to my individual membership if I am not a member in good standing?

o    A member must be in good standing to hold a vote on club business matters, to be nominated for, or to serve in any office or leadership role in Toastmasters International.

o    To be eligible to compete in any official Toastmasters Speech Contest, a contestant must be a paid member of the club, area, division, and district in which they are competing.

o    Voting members of district council are the club presidents, vice presidents education or their proxies and the members of the district executive committee: district director, program quality director, club growth director, the immediate past district director, public relations manager, administrations manager, finance manager, division directors and area directors. In order to be eligible to vote, both the individual Toastmaster and the club he or she belongs to must be in good standing.

o    You must be a paid member to maintain access to Base Camp. If your dues are not paid by the deadline, then you lose access as of April 1 and October 1 respectively.

How can I pay dues for one year?

Membership dues are collected for semiannual terms of April 1 – September 30 and October 1 – March 31. As dues are neither refundable nor transferable, it is not recommended that members pay dues for two semiannual terms at one time. If you wish to pay two semiannual terms, please contact Club and Member Support for further assistance. Due to the special handling required, these requests cannot be fulfilled online.

Do I receive a discount for holding active membership in more than one club?

There are no discounts for having multiple memberships.

What happened to the “Grace” period?

o    In August 2015, the Board of Directors amended Policy 2.0: Club and Membership Eligibility, to more clearly define a member or club in good standing. You may review the minutes of that meeting here.

o    The policy changes went into effective July 1, 2016.

Is there a late fee?

Toastmasters International does not impose a late fee penalty.

If you have any questions about the renewal process, please contact renewals@toastmasters.org.

Proposal A passed in August, why can’t members pay their own dues online now?

Proposal A allowed the Bylaws of Toastmasters International and the Club Constitution for Clubs of Toastmasters International to be amended, to allow individual members to submit their application and pay their dues online, in anticipation of future technology developments. For the time being, members will continue to pay Toastmasters International dues to a club officer; however, in the future, members will have the option to pay international dues by credit card via www.toastmasters.org, when verified by a club officer. World Headquarters anticipates that the launch of member self-service and the ability to submit dues online will take place in the fourth quarter of 2019.

Why is/are my new member(s) not appearing on the club roster?

o    The Club Roster within Club Central displays the members that are currently active in your club. If a new member was added to your club for a future month, they will appear on the roster beginning on the first of that month.

o    New members added to your club with a future join date will have access to Base Camp beginning on the first of that month.